Terms and Conditions

By using this website and/or purchasing from this website, you agree to the following terms & conditions.

If you can't see your answer here, please Contact Us.

By purchasing from Cosmic Dog Co. you confirm that you have:

• Measured your dog and read each individual size chart for the products you are buying. Different products vary to the size. It is the customers responsibility to measure and confirm product suitably. 

Cosmic Dog Co. will not take responsibility for sizing issues. Please carefully read the sizing guide for each specific product before placing your order. If you are unsure, please email us with your dog's neck and chest measurements before purchasing. We cannot guess your dogs sizing. Any advice giving on sizing without measurements is GENERAL ONLY. 

• We are a small business. please allow 1-7 business days for orders to be dispatched and allow up to 1-14 business days for items that are handmade. 
• We cannot cancel/refund orders. If you need to make changes to your order, contact us ASAP so that we can alter your order.
• We do not accept change of mind returns, and no refunds are given unless there is a fault with the item.